How to Leverage Software Development and Modernisation to Help African Businesses Reach Their Goals

6 January 2023

8 minutes read


As African businesses look to the future and strive to reach their goals, leveraging software development and modernisation is an effective and powerful tool. Software modernisation is the process of updating existing applications to meet the needs of an organisation, while software development creates entirely new applications to help businesses become more efficient. By combining these two approaches, African businesses can take advantage of the latest technologies and strategies to stay competitive. This can help them to improve their customer service, streamline their operations and remain competitive in a rapidly changing business environment. With the right approach and the right software solutions, African businesses can leverage software development and modernisation to reach their goals and succeed.

What is software development?

Software development is the process of creating software from scratch or updating existing software to meet the needs of a specific business. Software development is a cyclical process that begins with requirements gathering, where requirements analysts explore the needs of the business to determine what functionality is needed in the new or updated software. If businesses already have existing applications, the process of software development begins with a review of the existing software to determine if it needs to be updated. Once requirements are gathered and the existing software is reviewed, the process of software development can begin. Software architects and designers work together to create a blueprint of how the new or updated software will function. They consider the business requirements and the current software to determine the best way to meet the needs of the business. Once the blueprint has been designed, the process of software development continues with the writing of the code. Code writers take the blueprint and create the software using computer programming languages. The process of software development ends with testing, where the new or updated software is put through a series of tests to ensure it works as expected.

What is software modernisation?

Software modernisation is the process of updating existing applications to meet the needs of an organisation. Modernisation is a less expensive alternative to creating entirely new software. By modernising existing applications, businesses can take advantage of the latest software technologies without having to build new applications from scratch. Software modernisation is an effective way to stay competitive in a quickly changing business environment. With the right approach and the right software solutions, organisations can modernise their applications to improve their customer service, streamline their operations and remain more efficient. With the right approach and the right software solutions, organisations can modernise their applications to improve their customer service, streamline their operations and remain more efficient. With the right approach and the right software solutions, organisations can modernise their applications to improve their customer service, streamline their operations and remain more efficient.

Benefits of software development and modernisation for African businesses

– Improved customer service – With new and updated applications, businesses have the ability to provide faster and more accurate customer service. This can help to boost customer satisfaction and help businesses to retain customers. – Improved speed and efficiency – Businesses can become more efficient and productive by leveraging the latest software technologies and tools. Upgrading existing applications or modernising software that is no longer supported can help businesses save time and money. – New opportunities – New or updated software can open new opportunities for businesses. Newer software can provide access to new markets, modern applications can allow for new ways to collaborate and advancements in artificial intelligence can create new ways for businesses to use data. – Increased competitiveness – New software and modernised applications can help businesses stay competitive in their industry. By having access to the latest software and tools, organisations can gain an advantage over other businesses.

Challenges of software development and modernisation

– Lack of knowledge – Many businesses may not have the right knowledge and skills to modernise their applications or create new software. This can lead to higher costs, slower progress and an increased risk of errors. – Lack of funding – Upgrading software or creating new applications can be expensive, which can make it difficult for businesses to afford new or updated software. – Technology and industry changes – Technology changes quickly, and older applications often do not have the functionality to take advantage of new technology. Newer technologies, such as artificial intelligence, are only available on modern software, making it difficult for businesses to stay competitive without updating their applications. – Lack of time – To take advantage of the latest software technologies and tools, businesses may need to modernise or create new applications. This can take time away from other important projects.

Examples of successful software development and modernisation projects in Africa

– Kenya – In Africa, Kenya’s government is taking advantage of software development and modernisation. The government has partnered with iHub and Microsoft to modernise its public sector applications and advance its digital transformation strategy. – Nigeria – In Nigeria, banking and finance company Access Bank is leveraging software development and modernisation to increase productivity, provide better service and advance its business strategy. The company is modernising its core banking system, as well as other applications, to take advantage of the latest software technologies. – South Africa – In South Africa, retail company Pick n Pay is modernising its operations and leveraging software development to improve customer service. The company is using data and cognitive technologies such as artificial intelligence to predict and forecast inventory levels, manage pricing and predict customer demand.

Best practices for leveraging software development and modernisation

– Understand the problem – Before starting a project, businesses should thoroughly explore the problem they want to solve and understand why it needs to be solved. This can help businesses to focus on the right problems and find the right solutions. – Leverage industry standards and best practices – Software development and modernisation are two processes that are very similar. Once a company has mastered one process, they can more easily move on to the other. – Get the right people on board – When businesses are ready to start leveraging software development and modernisation, they need to make sure they have the right people on board. Finding the right team members can be challenging, but it is an important part of any project. – Plan for success – Once a company has decided what software to update or create and has a clear idea of the problem it is trying to solve, it should create a plan for success. This plan should include a timeline and milestones, as well as budgets and resources.

Tips for successful software development and modernisation for African businesses

– Choose the right technology – The first step for any business looking to leverage software development and modernisation is to choose the right technology. Businesses must choose technologies that are relevant to their industry, meet current regulations and are compatible with the current infrastructure of their organisation. – Stay up to date – Once businesses have chosen the right technology, they must stay up to date on the latest advancements. New technologies are changing quickly, and businesses must stay on top of the latest trends to make the most of each technology. – Be selective – Although businesses must stay up to date, they must also be selective about what technologies they choose. It is easy to get caught up in the latest and greatest tech, but businesses should be selective and only choose the technologies that make the most sense for their business. – Make sure the technology meets your business needs – Once businesses have selected the technologies that best fit their needs, they must make sure those technologies actually meet their business needs. It is important to not just select the latest and greatest technology; it is also important to choose solutions that meet your business objectives.

Cost vs. benefits of software development and modernisation

The cost of modernising existing applications and creating new software must be weighed against the benefits businesses hope to achieve. While leveraging software development may be a cost-effective solution, it comes with a price. Businesses must be prepared to dedicate resources to the project, whether that be money, time or both. The best way to determine if modernising technology or creating new software is the right investment is to consider the cost vs. benefits. First, businesses must determine how much the project will cost. Then, they must determine how much the project will benefit the company. For example, a company may want to modernise its ERP system, but if the cost of the project outweighs the benefits, it may not be the right solution.

Future of software development and modernisation in Africa

As African countries continue to experience economic growth, the need for new and updated software is expected to rise. This is especially true for organisations in the finance, healthcare and retail industries. As the need for new and updated software grows, African businesses will have even more choice for which technologies to use and how to modernise their applications. As businesses have more options, it is important to choose the technologies that make the most sense for their businesses


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